The situation you are in
Every after-hours call is a lost customer. Appointments are taken by phone and written nowhere. The same five questions get answered forty times a day.
What you hold at handover
Missed calls drop to zero and every conversation leaves a written record.
Scope
- Turkish-speaking call answering and routing agent
- Appointment booking, cancellation and reminders
- Grounded, verifiable answers to frequent questions
- PBX / number integration with after-hours activation
- Call summaries, recordings and CRM sync
- Hands off to a human when unsure — the agent never invents